Our references

For any need you can write to giovanni.santunione@creasystem.it or you can call +39 3462245545

Ownership identification

Registered office Piazzale Anceschi 5, 40141 Bologna (BO) Italy.

VAT NUMBER: 00314460379

Booking cancellation policy

Is possible to cancel the reservation for free up to 14 days before the arrival date. In case of cancellation less than 14 days in advance a penalty of 30% will be retained. In case of cancellation with less than 24h from the check -in date the total amount will be retained.

Check-in and Check-out

From 14:00 to 19:00 it is possible to check in from the offices on the first floor. After 7 p.m., access will be guaranteed through a sophisticated code system.

Check-out must be done by 11:00 a.m. and if our guests need it, a luggage storage service is available.

Payment Methods

Payments can be made by credit card.

Ugo Bassi Apartments will never be aware of the information regarding the Client’s credit card.

The payment procedure by credit card is carried out using a secure connection, through the Smoobu booking portal in which the Client must indicate the data requested by the Site such as, by way of example, the type, number and expiry date of the credit card and any other data or security codes requested by the person managing the transaction (for example, MasterCard SecureCode and Verified by Visa).

It is always required to indicate a telephone number where the client can be contacted.